What information do we collect, why and how?

We carefully consider what information we may collect about you to enable us to carry out our legitimate business interests, and to enhance the service we provide to you. We regularly review our data security arrangements to ensure that any data we hold is kept safe.

By visiting our website, you have demonstrated an interest in our business, and we wish to ensure that your experience is positive and is suited to your needs. To enable us to do this, we may collect basic contact information about you when you visit our website, and we may be able to determine the industry or company you are browsing our website from. We will use a third party data processor service to determine this information for us, who have been assessed for their own compliance with the GDPR.

We will seek your consent before collecting any information when you visit our website, and we will use a cookie to remember your choices. Cookies are small text files that are placed on your computer which collect standard internet log information, such as your activity statistics on our website. You may remove cookies from your computer at any time by adjusting your browser settings. For further information, visit www.aboutcookies.org

If you wish to do so, you may complete an enquiry form on our website to request more information on our products or services. In this case, we will request just enough information about you to enable us to respond to your request, and to provide you with a positive experience in any further communication we may have with you in order to fulfil your requirements.

We will not share your information with any other organisation outside of the Siderise group without having first obtained your clear consent.

We will never use your personal data if our legitimate business interests override your interests unless we have your explicit consent to do so, or are required to do so by law.

We will not use your data for any automatic profiling or decision making.

Our website may occasionally contain links to other websites. This privacy policy only applies to this website, and if you follow links to other websites, you should read their own privacy policies.

Your data and your rights

You have the right to request a copy of any data we may hold about you. We will ensure that it is transmitted to you in an easy to understand way. You will not be charged for this service, except in unfounded or excessive circumstances. We will require proof of your identification before we will allow access to any data. Additionally, you have the right to rectify, restrict and object to the data we hold about you, and to request that it is erased.

You may exercise these rights by clicking here to submit your request. We will normally respond to any request we receive within one month of receiving it, and we will let you know if we are unable to fully comply with your request for a legitimate reason.

Third Party Processors

Our carefully selected partners and service providers may process personal information about you on our behalf as described below: 
Digital Marketing Service Providers
We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information.  Our appointed data processors include:
(i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io.  Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.