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Siderise inspection app

Verify the quality of your installation remotely

Ensure quality on every project

Accurate installation is critical to the performance of passive fire protection products and systems. Paired with the increasing demand for more accountability throughout the construction process, it is important that installers can demonstrate and verify the quality of their work. 

 

How do I get access to / download the app? 

Email us at app.requests@siderise.com and we'll send you your credentials, download our user guide here

Helping you go beyond

We created the Siderise inspection app to make our inspection service more accessible on straightforward projects, offering a simple way to record the progress and quality of the installation of our standard fire stop, cavity barrier and acoustic barrier systems before they are covered up by the building façade. 
 

Our expertise in your pocket

The Siderise inspection app allows you to capture images as each area / element is installed and to update the data input fields using your smartphone or tablet. The app then immediately turns this into a comprehensive, easy-to-understand report which can be reviewed offsite within three working days by our trained and experienced technical team to ensure the installation meets recommendations and to quickly identify if any areas need remedial actions before the works progress further — helping to save time and money whilst ensuring a consistently accurate installation across the project. 

Benefits 

Why use the Siderise inspection app?

Simple to use

Users simply capture images as each element is installed and update data input fields using their device

Quality control

Quickly identify potential issues, allowing remediation before work progresses — saving time and money

Evidence

Our technical engineers review the report against recommendations to ensure an accurate installation

Data legacy

Preserve detail of what and how products have been installed, informing future works and supporting ‘The Golden Thread’

View our documents 

FAQs

Find answers to some of the most frequently asked questions

How do I get access to / download the app?

Please send an email to app.requests@siderise.com

How long will it take to get access to the app?

We aim to get you your credentials within 24 hours

How do I get App support?

There is a "Guide" icon on the home page of the app which will direct you to our website where all information is available. If you are experiencing any issues with the App please contact app.support@siderise.com

How long does it take for me to receive the report / a reply?

We aim to review and return the report within three working days from receipt, provided they are received by 12pm. Often they are returned much faster however this is dependant on how the reports are submitted; if everybody waits until the end of the week to submit all of their reports, it will take longer. We recommend submitting your reports regularly to ensure any remedials required are highlighted as soon as possible

How many downloads of the App can I have?

You can use your login on multiple devices but please bear in mind that all of the reports submitted will be returned to the account email address. If you require multiple accounts for your team, please send a request to app.requests@siderise.com

What is the cost of the App and the service?

We are currently running the App service on a fair use policy per project, the App download is free. If you are concerned that you may end up submitting a lot of reports please contact app.support@siderise.com. to discuss. We also reserve the right to contact you if the number of reports you are submitting is in excess of our fair use policy

How do I get updates?

The App should automatically update or notify you upon starting the App that an update is required. If an update is released that we know will not be automatically run, we will send a notification to the registered account email address

How do I know if you have received my report?

After you have verified the report it will show a "Submitted" status on your inspection. If it has been more than three working days since you submitted your report please contact app.support@siderise.com

If you identify remedials, do I need to submit another report once I have undertaken them?

If Siderise identify that remedial works are required, we will reject the report. Once the status shows 'Rejected' in your app, open the inspection and click the 'Copy' button at the bottom of the screen. Return to the list of inspections and your copied report will show with the title beginning with 'Resubmit-'. Open the report and you can edit the answers, comments and questions within, then submit as normal for further review

How do you re-open an archived project?

If you require the Project to be re-opened, please contact app.support@siderise.com. as this can only be done by Siderise Technical Team

Can you edit reports, for example if there is a spelling mistake?

Once submitted the report is in PDF format so editing is not possible. If there is a major mistake contact app.support@siderise.com

What does the stamp mean?

As outlined in the declaration at the end of the report, the Siderise stamp is the endorsement by Siderise to prove the report has been assessed by Siderise with no further remedials required. If remedials are required, the report will be returned with comment and no stamp

Can the stamp also be dated?

We do not currently include the date on the stamp when reviewing the report, the report date is deemed as the date in the signatory section of the report

Are there a maximum number of images that can be added to each report?

There is a limit of 5 images per question

How often should inspection reports be submitted?

Inspection reports should be submitted judiciously, ideally focusing on critical areas or issues that require attention. We recommend limiting submissions to one or two reports per floor unless there are significant changes or concerns

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+44 (0) 1656 730 833

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technical.services@siderise.com

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site.services@siderise.com

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